Gloria was awesome! She was friendly, down to earth, and helpful. I'd recommend her to anyone anytime any day! Gloria rocks!
My youngest son was in desperate need of a car. The only place that we go to is Bettenhausen on Oak Park avenue in Tinley Park. This is the fifth used car that we have bought from Bettenhausen. Every car has been a great purchase. Usually we work with Mr. Garbo but this time we were very fortunate to work with an outstanding young man named Casey Dugan. This was the first car my son has purchased and Casey was wonderful in how he helped Dan every step of the way. He helped Dan with great financing and informed him on a plan called GAP,which my husband and I thought was a good thing to add on. Casey Dugan is a great asset to Bettenhausen and we will be telling family and friends that if they need a car,to call Casey. Just a quick side note --I took a test drive in the car that my son purchased and when I did I accidentally left my wallet in the car. Casey called and called until he was able to speak with my son and husband to let them know he had found my wallet. It was returned with everything intact. He proved that he is a man of honesty and integrity. Casey,you're the best.
Purchased a low mileage car from Bettenhausen and the experience was very smooth. Kristin was very helpful and the dealership was a pleasure to work with.
Bought a Fiat Abarth here about 2 years ago. Went for an oil change and saw the new Alfa Romeo Giulia Quadrifoglio in the show room. I was very interested in the vehicle and I bumped in to a sales person named Josh who directed me to the right direction. Came back 2 days later for a test drive and would you know it he had new delivered vehicle in the lot for me to test drive (Giulia Ti Sport Black with Red Interior). Then I was sold, like he knew what I really liked. This is the second vehicle that I purchased from this dealer and 2nd sales person I've dealt with. They are straight forward and no nonsense. Josh's communication is top notch and made my purchase a breeze.
Casey was my salesman and he was very very helpful in transitioning into another car. They really went the extra mile and helped me through a process that I did not want to go through. It was a fantastic experience!
I bought a new to me car from Mark at Bettenhausen a couple of weeks ago. The entire process was amazing! Inventory selection was good and I felt very little pressure to make a purchase decision. When I was ready Mark was understanding, supportive and went above and beyond to get me in my new vehicle. I cannot say enough positive things about the entire experience and look forward to my next car purchase!
It was great how things were handled and everything went smooth. I bought the car because of consumer service the provided and things they did as promised.
Everything was great. The best service department ever.
I just purchased my 2nd vehicle through Bettenhausen and they made sure that I left with a smile on my face and while driving the vehicle I had come to see. Least I forget that I brought all 3 of my children and if you've ever purchased a vehicle, you already know that it can be a lengthy process that causes children as well as ADULTS to become restless and irritable. The dealership was prepared for all of us with food, refreshments and even a play area. The best part was that the salesman Josh fought FOR me as opposed to fighting for the banks and the end result was magnificent.
Casey Dugan was great to work with! I would high recommend him and Bettenhausen dealership
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